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12 Days of Resources Blog

We know the holidays can be a difficult time for some, so we wanted to make this time of year a bit easier by providing you with a wide range of helpful resources you can access if you need to talk to someone and/or if you’re in crisis. Share with others if you know someone that might need these links as well.

1. ConnexOntario

ConnexOntario is a multi-purpose helpline that provides free and confidential health services information for those dealing with alcohol and drugs addiction, mental illness, and gambling problems. You can access the services provided by ConnexOntario for addiction, mental health and gambling problems at 1-866-531-2600 to get in contact with a live information and referral specialist. A live chat option is also available on their website: www.connexontario.ca

Number: 1-866-531-2600
Live Chat: 1-866-531-2600

2. Good2Talk

Good2Talk is a helpline dedicated to post-secondary students in Ontario who are in need of professional counselling and information about services and supports for mental health, addictions and mental wellness.

Student are encouraged to reach Good2Talk by calling 1-866-925-5454 or by dialing 2-1-1, for they are open 24/7/365.

Number: 1-866-925-5454 or connect through 2-1-1

3. Reach Out

Reach Out is a support and crisis service for those living with mental health and addiction needs and specifically dedicated for those living in London, Middlesex, Oxford and Elgin counties.

All calls are answered by trained information and referral specialist, so do not hesitate to Reach Out at 519-433-2023 or 1-866-933-2023. However, if you are more comfortable reaching out via web chat, you can talk to a professional through the website: www.reachout247.ca
Number: 519-433-2023
Toll Free Number: 1-866-933-2023
Web Chat: www.reachout247.ca

4. LGBT Youth Line

LGBT Youth Line is a youth-led organization with the vision of celebrating and supporting youth (29 and under) of all sexual and gender identities. Their mission is to provide anonymous peer support and referrals, training youths to provide support to other youths, and provide resources to make informed decisions.

All of the services provided are confidential and anonymous, so don’t hesitate to reach out at 1-800-268-9668 or through their online chat at www.youthline.ca

Hours of Operation: 4:00 - 9:30 PM (Sunday - Friday)
Toll-Free Number: 1-800-268-9688
Text at: 647-694-0777
Online Chat: www.youthline.ca

5. Anova

Anova, the merger between London’s ‘Women’s Community House’ and ‘Sexual Assault Centre London’, provides services to the London community such as shelter, counselling, safe places, and resources for abused women and their children.

If you have been assaulted or abused, Anova can help by reaching out to their 24-Hour Crisis and Support Line at 519-642-3000 to speak with a counsellor. Anova also offers two 24-Hour emergency shelters located at 101 Wellington Road and 450 Clarke Road.

24/7 Crisis & Support Line: 519-642-3000
Toll-Free Number: 1-800-265-1576
24/7 Emergency Shelters: 101 Wellington Road or 450 Clarke Road
Second Stage Housing: 1416 Ernest Avenue
Counselling Services & Business Office: 255 Horton Street

6.Trans Lifeline

Trans Lifeline is a trans-led organization fighting the epidemic of trans suicide and improving the overall life of trans people by facilitating justice-oriented, collective community aid. If you are in a crisis or need to talk to someone, you can call their hotline, a peer support service run by trans people, at 1-877-330-6366. 

Please note that the operators are all trans-identified.
Toll-Free Number (Canada): 1-877-330-6366
Toll-Free Number (USA): 1-877-565-8860 

7. Canadian Aids Society 

Canadian Aids Society is a HIV/AIDS community-based organizations across the country with the following goals in mind: to strengthen the response to HIV/AIDS and enrich the lives of people and communities living and affected with HIV/AIDS in Canada. They strive to achieve their goals by promoting education and awareness, mobilizing communities, advocating at the federal public policy level, and by providing information and resources.

If you think you may be infected and would like to find out how to arrange for testing in your community, or have general questions about HIV/AIDS, do not hesitate to reach out to their Hotlines & Support number at 1-800-668-2437. You can also visit www.hiv411.ca to find the nearest location for HIV and HCV testing.

Toll-Free Number (Ontario): 1-800-668-2437
To find the nearest testing location: www.hiv411.ca

8. National Eating Disorder Information Centre (NEDIC)

NEDIC is a non-profit information centre organization that provides resources on eating disorders & weight preoccupation. Specifically, their ‘Outreach & Education’ program strives to promote critical thinking skills and a healthy, balance-lifestyle in order to raise awareness and prevent eating disorders, food and weight preoccupation, and disordered eating.

If you are looking for help for yourself or know a loved one with or affected by eating disorder, don’t hesitate to contact their helpline at 1-866-633-4220. You are also encouraged to take a look at the lists of informative resources listed on their website at www.nedic.ca/node/26

Toll-Free Number: 1-866-633-4220
Information Resources: www.nedic.ca/node/26

9. Culture For Life

Culture For Life is a dedicated site for Indigenous Youths who are in need of a little help in valuing their respective culture and living their best life. They also provide intervention counselling to First Nations and Inuit young people and adults experiencing distress via their Help Line at 1-855-242-3310. 

Talking it out helps, so do not hesitate to reach out, for all calls will be answered by experienced crisis intervention counsellors and service will be available in English, French, Cree, Ojibway, and Inuktitut.

Toll-Free Number: 1-855-242-3310

Other available support lines:

  • Native Youth Crisis Hotline: 1-877-209-1266
  • Talk4Healing (for Indigenous girls & women at risk): 1-855-554-4325
  • Ontario Post-Secondary Student Helpline: 1-866-925-5454

10. Toronto Distress Centre

Toronto Distress Centre provides individuals in their community counselling services to those who are vulnerable and at risk - including those who have lost a loved one to suicide or homicide and are navigating the aftermath.

If you are not comfortable with calling or face-to-face counselling, Toronto Distress Centre also offers services via online chat and text. Visit www.torontodistresscentre.com for more information.

Number: 416-408-4357

11.National Suicide Prevention Lifeline 

If you or someone you know is dealing with emotional distress or suicidal crisis, The National Suicide Prevention Lifeline provides free, confidential, and 24/7 emotional support/counselling.

Do no hesitate to reach out to their lifeline at 1-800-273-8255 or visit www.suicidepreventionlifeline.org/chat if you wish to talk to a counsellor via web chat.

Toll-Free Number: 1-800-273-8255
Web Chat: www.suicidepreventionlifeline.org/chat

12. Canadian Association for Suicide Prevention 

CASP, though not a crisis centre, offers educational material and resources in regard to suicide prevention. Their goal is to reduce the suicide rate in Canada and to minimize the consequences of suicidal behaviour.

CASP also provides a list of multiple crisis lines available in all Provinces and Territories. Please visit  www.suicideprevention.ca/need-help to find a crisis centre serving in your respective area.


We hope that you found this listing helpful. If you find yourself calling these resources often and want additional support it might be helpful to explore counselling. Here is a great article to help you access and prepare for counselling. Check out our Help page for more helpful information!