Our Commitment

mindyourmind, which is part of ConnexOntario, is committed to protecting your privacy. We value your trust and recognize that maintaining this trust requires accountability in how we treat the information that you choose to share with us. Additionally, we abide by Canada’s Anti-Spam Legislation (CASL), and will not distribute information unless consented to, except for established organizations/relationships where communication is required to maintain established agreements.

Personal Information

The mood. app does not request any specific personal identifying information. However, one of the features of the mood. app allows the user to write journals. If the user writes personal information inside a journal, these details will be stored on the phone. There is a mechanism within the mood. app that allows the user to back up the data to a location off the phone. The user is the custodian of this data and ConnexOntario has no external access to the data stored on the user’s device nor the backups. Combined with the journals, there is a feature to generate a report that can be exported to a PDF. The user can mark a journal entry that would be included in the report. If there is any personal information stored in the journal entry, the personal information will be included in the report. ConnexOntario does not have direct access to this report.

Mobile Apps

ConnexOntario collects app usage data for statistical research and analysis of trends. For example, an analysis of how many people utilize our app, and when; the geographical region they are from; and which pages they view. Only aggregate app usage statistics are utilized to improve our app and make it more user-friendly. Computer address information is not linked with the identity of individuals using our app.

We use various Google Analytics advertising features, including: remarketing, Google Display Network impression reporting, DoubleClick Platform integrations, and Demographics and Interest Reporting. Additionally, we use cookies to keep track of long-term visitors. These visitors remain anonymous, and the purpose is to be able to understand if people return to our site, to ascertain what content is important to those seeking help in Ontario, and to learn where we can improve in directing Ontarians to the right help.

If you would like to opt out of the Google Analytics Advertiser Features, please review Google Analytics’ currently available opt-outs for the web.

No user data will be shared with other parties except as already indicated in this Privacy Policy.

Contact Information

Questions, concerns, or complaints relating to ConnexOntario’s privacy policy on the treatment of personal information should be directed to ConnexOntario’s Privacy Officer at 519-439-0174, or privacyofficer@connexontario.ca .